Summary

This role is aligned with the Level 3 Information Communication Technician apprenticeship standard. As part of this programme, you will work towards completing the Support Technician pathway, whilst receiving on the job training working alongside an experienced IT team.

• Handling and prioritising service requests and support issues
• Monitoring the IT environment using RMM software.
  using the helpdesk system
• Administering various enterprise security products to ensure a
  secure IT infrastructure
• Handling IT-related tasks involved in user onboarding and
  offboarding processes
• Managing and maintaining the company's Microsoft 365
  tenant for optimal productivity
• Installing data cabling, access points and CCTV systems
• Building and supporting telecommunications systems and
  equipment
• Creating and revising IT policies and procedures to ensure
  efficient workflows

Employment

Employer

Join BEW's IT team in Chelmsford, Essex! With over 40 years of history and 25 stores nationwide, BEW is a leading player in the UK electrical market. Our exceptional service has earned us a strong reputation among electricians and suppliers throughout the country

Training Provider

Training To Be Provided

Information Communications Technician Level 3 Apprenticeship Standard:

• The training will take place both virtually and in the workplace
• The learner will have at least 6 hours "off the job" training each week
• The Work-Based Tutor will support the apprentice with their training and preparation for their end point assessment

How To Apply

To learn more about this apprenticeship vacancy, and for instructions on how to apply, please view the vacancy on the GOV.UK Find An Apprenticeship Service.