Apprenticeships

Digital Support Technician Apprentice

XPAND LOGISTICS LIMITED Essex

Advanced

Apprenticeship Level

Information communications technician (level 3)

Apprenticeship Standard

Summary

You will have the opportunity to gain valuable skills, knowledge and experience as you complete a IT systems and Networking - Azure - Level 3 Apprenticeship. Duties will include IT Systems Monitoring and Maintenance: Assist in monitoring and maintaining IT systems, including Microsoft 365 and Cargowise.

  • 1st and 2nd Line IT Support: Resolve 1st and 2nd Line IT support requests inline with ITIL best practices
  • Application Support: Provide support for applications, including Cargowise, ensuring best practices are followed
  • License Management: Manage licenses for IT services
  • Inventory Management: Assist in ordering and managing inventory of IT and networking equipment
  • User Security Maintenance: Maintain and upkeep user security, including security passes
  • Internal Directory Updates: Update the internal company directory and create quality newsletters for internal staff
  • Collaboration with IT Strategy Manager: Work closely with the IT team
  • Strategy Manager, providing insights and suggestions on improving IT practices within the organisation

Employment

£16,000 a year

Wage

37.5

Hours Per Week

2 Jun 2025

Expected Start Date

All details will be confirmed at interview.

Working Week

1 Year 4 Months

Expected Duration

Employer

XPAND LOGISTICS LIMITED

Employer Name

Unit 8A, Festival Way, Basildon, Essex, SS14 3WB, Essex

Employer Address
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Established in 2000, we are a privately-owned UK company with six working sites in the UK backed up with a truly global reach. We are a young dynamic forward thinking business who really value our people, we offer a modern safe working environment that allows our team to thrive and succeed.

Training Provider

QA LIMITED

Training Provider

Training To Be Provided

Why choose our Azure Cloud Support Specialist apprenticeship?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.

Desired Applicant

Skills

IT skills, Attention to detail, Creative, Non judgemental

Qualifications

any 3 subjects GCSE (4+ (A*-C)) Essential, Maths & English GCSE (4+ (A-C)) Essential

How To Apply

To learn more about this apprenticeship vacancy, and for instructions on how to apply, please view the vacancy on the GOV.UK Find An Apprenticeship Service.

VAC1000316736

Vacancy Reference Number

22 May 2025

Application Closing Date
APPLY VIA GOV.UK