Apprenticeships

Apprentice Care Navigator/Receptionist

Lawford Surgery MANNINGTREE

Advanced

Apprenticeship Level

Business administrator (level 3)

Apprenticeship Standard

Summary

Working within our Reception Team helping patients access Primary Care, the Apprentice Care Navigator/Receptionist will greet and direct patients, manage appointments, distribute prescriptions and forms, respond to queries, answer calls, and perform admin tasks.

Greeting and directing all patients
Making appointments
Accepting, issuing and handing out prescriptions, letters completed, forms, specimen bottles, etc.
Dealing with requests for information and patient enquiries
Advising patients of practice procedures
Answering the telephone in a polite, professional manner
Dealing with online queries
Administration tasks including scanning and coding documents

Employment

£14,722.50 a year

Wage

37.5

Hours Per Week

2 Jun 2025

Expected Start Date

Monday to Friday on a regular rota with shifts of either 8:30am - 5:00pm or 10:30am - 7:00pm. One hour lunch breaks.

Working Week

1 Year 6 Months

Expected Duration

Employer

Lawford Surgery

Employer Name

https://www.lawfordsurgery.co.uk/

Employer Website

2 EDGEFIELD AVENUE, LAWFORD, MANNINGTREE, CO11 2HD, MANNINGTREE

Employer Address

Reset Map

Map and route planning for guidance only and the location may not be accurate. Please verify the location before travel.

Semi rural GP surgery with just under 5000 patients based in Lawford, Manningtree, Essex.

Training Provider

COLCHESTER INSTITUTE

Training Provider

Training To Be Provided

The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard
All delivered within the workplace via online training with Colchester Institute

Desired Applicant

Skills

Communication skills, IT skills, Customer care skills, Administrative skills, Team working

Qualifications

maths and English GCSE (9-4/A*-C) Essential

How To Apply

To learn more about this apprenticeship vacancy, and for instructions on how to apply, please view the vacancy on the GOV.UK Find An Apprenticeship Service.

VAC1000314301

Vacancy Reference Number

31 May 2025

Application Closing Date

APPLY VIA GOV.UK